We love to receive feedback from our patients and hear about their experiences with us.  If you would like to get in touch please feel free to contact us by phone, letter, email or via our feedback form and please rate us on Google.

If you are in any way unhappy with your treatment please follow our Dental Clinics Complaints Policy 2104.docx.

“Absolute professionalism but above all craftsmanship.  I now have a smile that has made Garfield look lame!  Thank you to Marc and Teresa, I love my new smile.  Teeth are the very things that are visible to everyone and with me being so smiley... I needed a bright one and now I have one!  You have pulled out so many stops to assist me with getting three very long appointments and have helped with other needs.  Being great at what you do means you should just keep focused on ‘staying great.’”

- Nicola

“Personalised and friendly, Kim’s approach makes it very easy and inviting to be really thorough about dental hygiene.  On my first visit I learned so much, and I am hugely grateful for her tips and encouragement!”

- Fiona

“Kim is very thorough but gentle when advised of sensitive areas.  She gives good advice on maintaining oral hygiene, and is a very reassuring practitioners which helps me relax during treatment.”

- Julia

“Kim is an utterly charming young lady, her confidence and professionalism puts me totally at ease and she goes about her job with an affirming ease.”

- Andrew

“Kim was very friendly and approachable, unlike some other hygienists you are not made to feel bad about the condition of your teeth.”

  1. -Olivia

“I am so thrilled with the emergency treatment I received from Chris - it was superb and I am so grateful that I was able to get the problem sorted out so quickly and excellently - thank you!”

  1. -Janet

“Totally amazing advancement in dentistry.  Had a crown fitted and the experience from start to finish was excellent.  If you haven’t been exposed to the CEREC procedure before ask about it.  I’m converted.”

  1. -Christian

“I must write to your regarding your hygienist, Kim.  Not only is she excellent at her job, she also has such a lovely manner, gentle, caring and full of good advice.  In fact all of your staff are always so pleasant and helpful.  I now look forward to my visits.”

- Pamela

“A big thank you for all your kindness, patience, understanding and professional approach..  I was petrified but your care and kindness got me through, and I cannot thank you and your staff enough.”

- Theresa

“Thanks for making coming to the dentists pleasurable”

- Margaret

“Thank you all at The Smile Centre, from the receptionist, Hygienist, Ashley’s nurse and of course the man himself.  I’m still not the most relaxed person in the chair but without you I probably would still be the most reluctant.  Many thanks to you all and keep up the excellent work and friendly atmosphere you provide at the Smile Centre.”

- Andy

“The smile on my wedding day was down to my husband – but the confidence behind it was thanks to Invisalign, Ashley and his team at The Smile Centre.”

- Karina

“Thank you all so much for everything, I love my new smile and loads of people noticed at the wedding.”

- Kelly

“During the complete procedure I experienced no pain or discomfort and I am delighted with the final result, my front teeth look natural, feel right and I can eat anything I please.  Dr. Watson did a really professional job and I can recommend him at The Smile Centre to any potential patient.”

- Arthur

“I should like to say thank you for the superb support I received from your surgery.  Thank you.”

- Joanna

“Thank you so much for your help.  Having the implants done has made so much difference, I can now go out for meals without making any excuses.  Once again a big thank you.”

- Linda

“My very, very, very grateful thanks go to Chris Norman, he was a star with a great deal of patience (which was needed with me as I am a coward at the best of times) and what a fantastic assistant.  Once again, thanks.”

- Carolyn

“I just wanted to say thanks a million for making such a fabulous improvement.  Needless to say I am absolutely delighted with the results achieved with CEREC.  I found you and your staff very friendly and reassuring, I would not hesitate in recommending The Smile Centre to friends and family.”

- Christine

“I am so grateful to Ashley and all the staff at the Smile Centre. I have recently undergone a lot of treatment, which I was dreading as I am nervous patient. However, Ashley and all the staff really put me at ease. The treatment itself was painless, this was so easy I didn't know that the treatment was over! I felt no pain or discomfort whatsoever. I am so grateful to everyone.”

- Sarah

“I have been coming to The Smile Centre for over 10 years now and as always very professional but friendly, excellent down-to-earth service, and so I feel comfortable to ask questions and relax.  Ashley is great and Kim is a great addition to the team.”

- Gurjinder


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The Smile Centre - Private Dental Practice - Canterbury Dentist

11 Upper Bridge Street, Canterbury, Kent, CT1 2NA - 01227 463574

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In association with Bupa

01227 463574

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